         Liv's Cellblock 
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Frequently Asked Questions General Questions
 You can have an unlimited number of pictures and videos in a cellblock. Can I edit the content in my cellblock? - Top Yes. You rotate, reorder, show/hide and delete the content in your cellblock on your cellblock's Monitor page. Read more ... Can I change the size of an embedded cellblock? - Top Yes. By default, embedded cellblocks are 400x370 pixels however you can change the height and width by modifying the values in the embed code. Just look for the two places in the embed code where you see width='400' and height='370' and change the numbers to what you want. Make sure you change the values in both places or it won't work. How many cellblocks can I have? - Top You can have an unlimited number of cellblocks. Does changing the playback speed or playback direction on the player affect the presentation for everyone viewing the cellblock? - Top No, any changes you make to the player you are viewing (speed, direction, etc.) only affects your playback, not the playback of others. How do I use the Cellblock API to create my own widget or mashup? - Top The Cellblock Application Programming Interface (API) has been created to let users and partners interact programmatically with Cellblock. The API returns Cellblock data in a form that can be easily integrated into an application or a web site. For more information on creating your own widget or mashup using the Cellblock API, see the Cellblock API Documentation. How do you make money? - Top As our user base grows, we intend to make money through advertising and by offering premium subscription services Why don't my pictures / videos show up? - Top This could be for a number of reasons:
Is there an easy way to add many files to my cellblock at once from my computer? - Top If you are a Windows user, you can quickly and easily add many files to your cellblock with the desktop widget. Simply drag & drop photos and videos from your desktop onto the widget and it will update instantly with the new content, on your desktop and wherever it's embedded. Alternatively, you can use the desktop widget's file browser (click on the folder icon), to select multiple files for upload from your computer. NOTE: desktop drag-and-drop and file upload require Windows and Java 1.5 or higher. Can cellblock process photos and videos as multiple attachments to a single email from a computer or cell phone? - Top Currently, this is supported for all major US mobile phone carriers except for Sprint. Sprint users, you can either send multiple photos in one email, or videos one at a time. Why doesn't my desktop cellblock work? - Top The desktop cellblock feature requires Windows and Java 1.5 or higher currently. Please visit www.sun.com to get the latest Java implementation if you don't already have it. Also, make sure the desktop cellblock that you downloaded is an executable .jar file. Internet Explorer often renames downloaded cellblocks as a .zip and renders them inoperable. If the downloaded cellblock has a .zip extension, simply rename it with a .jar extension. Just double-click on the .jar file to open it. Can I email desktop cellblocks to my friends? - Top Yes. That's one of the cool things about desktop cellblocks. You can attach them to any email and send them around. Anyone who receives the email that has a Windows PC and Java on their machine will be able to open it and view its contents. No knowledge of cellblock or account is required. A desktop cellblock is the same compact size (150kb) regardless of how many photos and videos it contains so it is very efficient and it can be updated after it has been distributed. No need to clog up inboxes with huge picture attachments anymore. How can I keep spam from getting into my cellblock? - Top You can easily keep spam out of your cellblock:
Can I keep my cellblock from being viewed by people that I don't want to see it? - Top Yes, simply password protect your cellblock and only those that you give the password to will be able to see it. Can I embed a password protected cellblock on another site? - Top Not at this time, we expect to fix this in an upcoming release. What file formats do you support? - Top We support photos in JPG, GIF, BMP and PNG formats. We support videos in 3G2, 3GP (without audio), AVI, MOV and WMV formats. What is the maximum size limit for photos and video? - Top The maximum size for both photos and videos is 10MB. Why can't I hear the sound on a video file of a supported format? - Top All video files of a given format are not created equally. Roughly, each video file has two major pieces, the visual data and the audio data. Within a fixed video file format, e.g, AVI, the visual data and audio data can be of a number of data format types, called codecs. While we support the vast majority of audio/visual codecs present in common video file types, we (or anyone else, for that matter) don't support them all. We are constantly working to expand our data format support, so if you submit a video file and experience problems hearing or seeing it, please send it to feedback@cellblock.com so we can continue to improve the product. I rotated a video on my cellblock's Monitor page but it doesn't appear rotated when I view it full-size in the pop up window. What's up with that? - Top This is a known issue and we're working on it. :) |